Zero-touch lets you do all of the usual onboarding and setup steps-such as sending commands, apps, and configuration profiles to company devices-without interacting with devices physically. ![]() This lets you ship them directly to employees and have them enrolled in your MDM solution automatically in Setup Assistant after unboxing. That, in turn, means they can be assigned to your MDM. Buying directly from Apple or one of those authorized third parties means you can assign those devices to your instance of Apple Business Manager. Whether you’re an SMB or enterprise customer, whether you buy your devices directly from Apple, through an Apple Retail Store, or from a participating authorized reseller or cellular carrier, you can have your devices sent directly to your employees. But how, then, do you provision and deliver them? The answer is zero-touch deployment. When those workers are no longer in the office, the best way to get devices into their hands is to ship them directly to those home offices. In the traditional workplace, devices could be delivered to the office and then handed out to the people who needed them. Setting up and delivering devices to employees is one of the biggest challenges for any business that relies on remote work. Beyond just figuring out how to make sure remote team members could get their work done, admins needed to guard company data against the unique security risks posed by this new work environment.įortunately, with the right mobile device management (MDM) solution, remote work can be both secure and productive, specifically thanks to a few technologies that MDM can facilitate: If Apple can put me and six other journalists in a video chat with a product demo team, get us to sign NDAs remotely and send out the review samples a day later, it should be able to handle a few internal meetings.When more companies began letting their employees work from home a few years ago, device security and productivity became more important than ever for IT. It has its own messaging and video chat apps, and the in-house security and software expertise to keep everyone working together. From the MacBook Pro to the iPad Pro, AirPods and Studio Display, Apple has the perfect range of hardware to suit employees’ needs depending on the portability and power they need indeed its own marketing positions these as ideal tools for remote work. Necessity has forced hundreds of businesses to learn how to operate remotely, and none of them are better equipped than Apple to make the system work. As the technology continues to improve, the imposition of inflexible, compulsory company-wide office attendance three days a week is only going to be more burdensome. But this is only going to lessen in importance as employees grow more accustomed to virtual chat. There are social cues you don’t pick up on in text or even video chat, and some people–myself included–feel more relaxed and willing to contribute when speaking to someone in the same room. I will concede that a virtual meeting still isn’t the same as an in-person one. It’s certainly a better bet than hoping they’ll use the same elevator, and best of all it can happen remotely. ![]() Members of different departments will discuss their projects with each other if you ask them to do so and create a Slack channel for that purpose. “It doesn’t take luck to overcome the communication silos and make cross-functional connections that are vital for Apple to function, it takes intentionality,” the letter explains. Why is Apple’s management so obsessed with in-person working practices? It could be a question of trust: can we trust you to work properly when a supervisor isn’t peering over your shoulder? Can we trust that you won’t take a prototype home and then leak it to social media? But let’s charitably move past that and focus on “serendipity.” This is, roughly speaking, the idea that people from different departments will bump into each other in the canteen, get chatting, and invent something like the iPod.Īs the more recent open letter points out, this is a romantic and old-fashioned way of looking at work with little relevance to a large modern workplace like Apple Park.
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